Returns & Exchanges

At Coopers Rural & Hardware, we value your satisfaction and stand behind the quality of our supplies. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of receipt.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or visit us in-store with your original tax invoice to begin the return process.

• 2.
  Prepare the Item

  Ensure the product is in its original, unused condition with all packaging, manuals, and tags intact for a successful inspection.

• 3.
  Package and Ship

  Securely pack the items to prevent damage during transit and send them back to our main warehouse using a tracked shipping service.

• 4.
  Receive Refund or Exchange

  Once our team verifies the condition of the return, we will process your refund to the original payment method or arrange for a replacement item.